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How to Redeem Your Voucher

Do you have a voucher for your purchase?  These instructions can help you determine your next steps to receive your order

If you purchased a Groupon/Living Social voucher, the voucher must be verified and then redeemed through the Healthogenics website to complete the process and receive your testing information.

How to Redeem a Groupon Voucher

  1. Visit the voucher redemption page on the Healthogenics website:  Click Here to Redeem Your Voucher
  2. Select the product which matches your voucher
    1. Some products will contain multiple options on a single product page - such as the Food Sensitivity Test.  Be sure to select the option which matches your voucher once you have selected the Food Sensitivity Test from the redemption page.
  3. Add the product to your cart.
  4. Proceed to checkout.
  5. Enter your Redemption Code in the Discount area and click Apply to apply your voucher discount.
  6. Complete your order.
    1. You must complete one redemption order per voucher.  Vouchers cannot be combined into a single order on the Healthogenics website. 

Verification Support

If you are having trouble with your redemption, Healthogenics is here to help!  To help verify a voucher, send a screenshot of the voucher including the Redemption Code or send the Redemption Code to our support team at support@healthogenics.com

Healthogenics may also contact Groupon directly to confirm the voucher and obtain the redemption code associated with the purchase.

Important Notes

  • Use the redemption page link provided for the voucher process.
  • The redemption code must be entered during checkout for the voucher to be accepted.
  • If the voucher has already been marked as redeemed on Groupon, the website redemption steps are still required to complete the process.

Troubleshooting

If the site shows a charge during checkout, verify that the voucher redemption steps were completed on the correct redemption page and that the Groupon Redemption Code was entered in the Discount area before applying it.  Some vouchers do require shipping be paid at checkout and some vouchers are for subscription only products that will automatically renew each month.

If you have questions or need additional assistance, please contact our Support Team at support@healthogenics.com