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Subscription Cancellation: Confirmation and Next Steps

How is a subscription cancellation confirmed?

A subscription cancellation is confirmed by email after the cancellation request has been processed. The confirmation states that the subscription has been successfully canceled and that the email is sent for your records.

How do I manage my subscription after cancellation?

To manage a subscription, use the subscription management link and enter the same email address used at checkout. After submitting your information, you will receive an email with steps to access your account.

What should I do if I do not see the email?

Check your inbox, Junk, and Spam folders for an email from Healthogenics.

When can a cancellation be completed?

A cancellation request must be received before shipment. If the order has already been fulfilled, the subscription cannot be canceled at that time.